Public reporting guidelines on employee engagement and wellbeing

Now replaced by the Business in the Community Diversity and Wellbeing Survey, the public reporting guidelines for the wellbeing public reporting benchmark are still relevant today.
Key findings
  • Employees are a critical company asset as they are the means by which companies function. How companies manage their staff can determine business performance, and its ability to succeed long term.
  • Investors consider employee wellness and engagement matters to be investment relevant
  • Employees seek companies with progressive employee practices


Business in the Community's  Public Reporting Guidelines were refined by the Business in the Community Wellbeing (formerly Workwell)  Expert Steering Group since their launch in 2011 with updated input from the investment community and guidance on narrative reporting. Our Guidelines have been developed by an expert Steering Group of FTSE 100 exemplar reporting companies convened by Business in the Community to provide intellectual capital and overall direction in partnership with Henderson Global Investors, CIPD and Ipsos MORI.
The Guidelines provide a company public reporting framework aligned to the four quadrants and core segment of the BITC Workwell Model. The metrics selected have been kept as generic as possible and have been graded according to different levels of practice.

Business in the Community’s Wellbeing Public Reporting Benchmark has now completed three annual cycles, and is now deferred although we may return to it in future. The Public Reporting Guidelines remain valid and we will continue to use and share these with interested stakeholders.  

More about the Guidelines

The Guidelines were developed in response to investor demand for a standardised measurement of Human Capital Management, based on robust reporting metrics, that could help inform investment decisions and use the Workwell model (pictured above) for their template. This provides a framework for taking a strategic, proactive and integrated approach to employee wellbeing and engagement.  The five segments of the model cover the actions businesses need to take to create an environment in which employees can flourish.

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